What is your-money back policy?


We can refund purchases made with credit cards, offline, and  PayPal to the source account. Please note that HosterNe has no control over any additional charges that PayPal or credit card companies may charge, so you’ll need to contact them directly.

Deposits made using Bitcoin are non-refundable.

Domain Names:

We cannot provide any refunds on Domain Names.

Hosting Services:

HosterNe offers a Refund Policy on new purchases of Shared VPS Hosting.

Please note that hosting service renewals may be refundable if you cancel your package within 24 hours. In other cases, a prorated refund may be provided upon consideration.
It is required to cancel the hosting account and contact us by live chat with the Billing/Sales department and provide the cancellation ID.

Individual hosting product policies are as follows:

Shared Web Hosting Packages:

Open to a full refund within 45 days of purchase, giving you plenty of time to test their overall performance. Applicable for first-time hosting packages only.

VPS Packages

First-time VPS purchases are refundable within 30 days. Additional third-party software licenses (like cPanel or Softaculous) are non-refundable.


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